Frequently Asked Questions

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Key Language Services (KLS) is an internet based company and language service provider providing translation, interpreting and training services to clients in numerous industries. A large number of national and foreign, public and private companies use our service.

We translate from and into Spanish,  English, Arabic, Chinese, Japanese, German, Italian, Portuguese, French, Russian, Turkish, French, Russian, Dutch, Czech, Portugue and more.

Translators can translate 2,000 words or around 5 standard pages of text per day. We start working on your project the moment you approve the quote. For translations of less than 2000 words, you may be able to receive your translation within 24 hours of placing your order.

Only a native speaker is familiar with the cultural specialties of a language. In order to provide the highest standard translation, we always make sure to use a native translator of the target language.

We offer 3 types of translations: certified, Notarized and document translations.

For certified translations, the cost depends on the number of pages translated. Our cost is per page. A page is defined as: 250 words or less (including numbers), one-sided and letter size (8.5 “x 11”) or A4 dimensions or less. An excess of 250 words on a page would be considered additional pages.

Notarized translation is a complement of the certified translation. We add the costo of $25.00 per document for the notarization process

Our document translations are priced per word. Our pricing is per word with a minimum charge of $ 21 per order. The numbers are included in our word count.

Request a quote now and receive 10% OFF if you are a new client.

Our selection of translators reflects your quality requirements. We choose specific translators for the project requirements, taking into account the translator’s native language, references, certifications, experience, and the translator’s industry specialization.

Yes, of course! You can use our request form to get a free quote for your translation. It will be sent to your email in less than 45 minutes.

We accept 3 forms of payment: Bank Deposit/Transfer, Credit Card (paypal), or Western Union.

No, we do not work with paper documents. If you need a translation of a paper document, scan your text and send it as an image or PDF file.

* Yes, if you are requesting a notarized translation. The original document will be used for this process. It is not necessary to send the original to our offices. Just scan the document, making sure it has a good resolution and that all the information is included, and send it via email.

Certified, Notarized and Document Translation Service

If your document such as diploma, medical certificate, academic record, birth certificate and any other legal document is in Spanish language, go to a Ecuadorian Notary Public Office and have them make a true and faithful copy of the original; then, send it to us for the translation process.

The Certified Translation is made using our corporate letterhead and comes with a certification statement (required by some authorities), in digital and physical format. The Document Translation is a high-quality translation done in a simple editable Word document, and is delivered in digital format. Both offer the same KLS quality and service.

Yes, in order to notarize a translation, it must have the recognition of the translator’s signature before a Notary Public. We offer this service in any language pair.

The procedure we follow ensures your satisfaction. Before the translator is paid, you can review his/her work and ask for corrections or improvements. If you are still not satisfied with the results, we reassign the project to a different translator at no additional cost.

Most foreign governments, universities, employers, etc.

Diplomas, Birth Certificates, Live Birth Certificate, Marriage Certificates, Criminal Record, Transcripts, Divorce Certificates, Legal Documents, Passports, Adoption Contracts, Manuals, and others.

Prices may vary depending on the number of pages your document has. Please contact us by email and attach a scanned copy of your document. We will get back to you with a FREE quote.

We are a company that offers services through the Internet based in the city of Machala, Quito and Guayaquil in Ecuador, in South America. Our orders are delivered via email or courier service, and are controlled and monitored through our Ticket System. Both certified and notarized translations are delivered through courier services such as ServiEntrega or Tramaco Express.

With regard to billing, we work with electronic invoicing. You can place your order at your convenience 24 hours a day, 7 days a week. Payments can be made by credit card (Paypal) from your computer, or by bank deposit.

In addition to services related to translation, we offer English courses to companies, and web services.

To national and foreign companies, inside and outside the country. Within Ecuador we have worked with companies in both the private and public sectors.

Yes, national and international schools request our certified translation services. Elementary school, secondary school, colleges and university use our translation service.

When you ‘cancel’ the project, KLS will analyze your cancellation request and, if accepted, the credits paid for the project will be fully refunded to your member account on our website.
Credits never expire and can be used for your future translation projects at any time.

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